Early in my career, I was the first female sales manager at a fast-growing technology company. I was often the only woman in the room of other managers, which put me on a mission to recruit more female team members. Before long, I had several high-performing women on my team, and I was trying to teach them to become our future leaders.
There have recently been many headlines appearing on companies that started off extraordinarily promising in terms of a captivating vision –many of them the darlings of Wall Street. On paper, everything with these companies seemed almost perfect. Leaders with excellent credentials, top notch education, the perfect pitch, meaningful purpose, etc... With many, it seems that they can do no wrong and people start believing everything they say and do is the holy grail…. until it isn’t. When you look underneath the covers, some of these organizations’ leaders were extraordinarily secretive. Only the top people could ever get access to what was really going on. This secrecy eventually makes people suspicious and that tends to be their undoing.
Back when I was leading teams at technology companies, one of the things that we did was monitor individual and team metrics. We would assign metric quotas based on various factors such as tenure, type of business they were pursuing, the role that they were in, time of year, historical data, etc.
One of the metrics we looked closely at was the number of calls they would make and how much time they would spend on the phone. Based on tracking, we knew the more calls made and the more time salespeople were on the phone correlated to increased revenue and profitability. I would monitor their metrics and coach them to achieve their call metrics, which in turn would lead to the achievement of their revenue and profitability goals.
Sadly, I have attended three services for loved ones who have passed in just the past six weeks. I listened to the stories, the shenanigans, the impact, and the lives each of these individuals have touched. It made me think about what impact we are making while we are still alive.
In this video, I discuss the five areas of well-being that each of us should be paying attention to in our lives. That time we have between our birth and our death matters to us and the world. Make your "dash" a legacy to remember.
I set a big goal several years back. I wanted to take a year to travel around the world with my family.
Begin with the End in Mind
It all began with an article in O, The Oprah Magazine. A family of four, embarking on a sailing trip around the world, was being highlighted. I was so inspired! I tore the article out of the magazine and hung it where I could see it every day. I talked to my husband about it and his interest slowly built until he was as excited as I was about this amazing possibility.
I recently had a conversation with a friend who is doing amazing work and making a difference in the world. He’s particularly focused on helping the African-American community, from cradle to career. After many years of focus and hard work, he’s achieving all kinds of great results, including improved literacy and graduation rates. The unemployment rate in his community is extremely low and a model for other cities to follow. It’s exciting and awe-inspiring.
Yet, when I asked him what his strengths were, he didn’t want to share them with me. How could that be? Especially in light of everything else he had accomplished?
Have you ever butted heads with someone at work and didn’t know how to resolve it? We’ve all been there. But we’re not talking about an argument with a random individual. No, we’re referring to a team member who you regularly have to engage with on projects as part of your role.
When this happens, there’s no avoiding the painful fact that you and this other person go together like oil and water. With seemingly no way out, the cycle of conflict with this co-worker repeats itself, making you feel trapped, dread going to work, and even cause you to look for another job entirely.
However, there’s good news: the situation is often very fixable. Let me provide you with a great example from a client to illustrate.